kjbd Privacy Policy

Data We Collect

When you interact with the kjbd platform — whether by visiting kjbd.net, creating an account, making a deposit, placing a wager, or contacting support — kjbd collects certain categories of personal and technical data. The categories of data collected, the context in which they are collected, and the purposes for which they are processed are set out below.

kjbd collects only the data that is necessary to operate the platform safely, comply with anti-money laundering and age verification obligations, process financial transactions, and deliver the services you have requested. We do not collect data beyond what is required for these purposes.

How We Use Your Data

kjbd processes your personal data only for the purposes for which it was collected, and only where a valid lawful basis for processing exists. The primary lawful bases applicable to kjbd's data processing activities are: performance of the contract between kjbd and the account holder (i.e., delivering the gaming and betting service); compliance with legal obligations (including anti-money laundering, age verification, and fraud prevention requirements); and legitimate interests pursued by kjbd (including platform security, service improvement, and responsible gaming monitoring).

kjbd uses the data described in Section 1 for the following specific purposes:

• Account creation and management: Creating, maintaining, and securing your kjbd player account, including authentication and password recovery.
• Age and identity verification: Confirming that you meet the 18+ age requirement and that your identity matches the registration information provided.
• Transaction processing: Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods in Bangladeshi Taka (BDT).
• Fraud and money laundering prevention: Monitoring account activity for indicators of fraudulent behaviour, bonus abuse, or use of the platform for financial crime.
• Responsible gaming: Monitoring play patterns to identify signs of problem gambling and actioning self-exclusion, deposit limit, or time-out requests.
• Customer support: Responding to enquiries, resolving disputes, and providing assistance in English via live chat and email.
• Platform improvement: Analysing aggregated and anonymised usage data to improve site performance, game selection, and user experience.
• Promotional communications: Where you have opted in to receive marketing, sending promotional offers, bonus notifications, and event-related messages relevant to BPL, IPL, and other cricket seasons.
• Legal compliance: Retaining records as required by applicable law and responding to lawful requests from regulatory or law enforcement authorities.

kjbd will never use your personal data to make fully automated decisions that produce legal or similarly significant effects on you without human review. Where automated tools are used to flag account activity (such as fraud or problem gaming alerts), a member of the kjbd team reviews the flagged case before any action is taken on the account.

Data Sharing & Disclosure

kjbd does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your data is shared only in the limited circumstances described in this section, and only to the extent necessary for the specific purpose identified.

kjbd may share your personal data with the following categories of third parties:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard receive the minimum data necessary to process your deposit or withdrawal transaction. These providers process data under their own privacy policies and security frameworks.
• Game software providers: Third-party game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive a pseudonymous player session identifier to facilitate gameplay. These providers do not receive your full name, contact details, or financial data.
• Identity verification services: KYC and age verification processes may involve a third-party document verification provider. Identity documents are shared in encrypted form and used solely for verification purposes.
• IT and infrastructure partners: Cloud hosting, server management, and cybersecurity service providers who operate kjbd's technical infrastructure may process certain data as part of their contracted services. These providers are bound by data processing agreements that prohibit use of the data for any purpose beyond service delivery.
• Legal and regulatory authorities: kjbd may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by law, or where kjbd reasonably believes disclosure is necessary to prevent fraud, money laundering, or other serious criminal activity.

All third parties who receive personal data from kjbd are required to maintain appropriate technical and organisational security measures to protect that data. kjbd does not permit third-party service providers to use your personal data for their own marketing purposes, and will not authorise any use of your data beyond the specific purpose for which it was shared.

Cookies & Tracking

kjbd uses cookies and similar tracking technologies (such as pixel tags and local storage) to operate the platform, maintain your session, remember your preferences, and understand how the site is used. A cookie is a small text file placed on your device by your browser when you visit kjbd.net. Cookies do not contain executable code and cannot access other files on your device.

kjbd uses the following categories of cookies:

You may manage or delete cookies through your browser settings at any time. Please note that disabling essential or security cookies will prevent you from accessing your kjbd account and using the platform. Most modern browsers (Chrome, Firefox, Safari, Edge) provide cookie management controls in their Settings or Privacy menus. Refer to your browser's help documentation for specific instructions.

kjbd does not use cookies to build advertising profiles or serve targeted advertisements on third-party platforms. The analytics data collected via cookies is used exclusively for internal platform improvement purposes and is not shared with advertising networks.

Data Security

kjbd takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information from unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and kjbd servers, ensuring that login credentials, payment data, and personal information cannot be intercepted in transit.
• Encrypted storage for sensitive data fields including passwords (hashed using a strong one-way algorithm), KYC documents, and financial account references.
• Access controls limiting data access to kjbd staff who require it to perform their job functions, with role-based permissions and audit logging of all data access events.
• Two-factor authentication (2FA) available to all registered kjbd account holders as an additional layer of account security, strongly recommended for all players.
• Regular security assessments including vulnerability scanning and penetration testing of the kjbd platform and supporting infrastructure.
• Incident response procedures to detect, contain, and respond to data security incidents in a timely manner, with notification to affected players where required.

While kjbd employs industry-standard security practices, no platform can guarantee absolute security against all threats. You also play an important role in keeping your account secure. You should use a strong, unique password for your kjbd account, enable two-factor authentication, and never share your login credentials with any other person. If you suspect that your kjbd account has been accessed without your authorisation, contact the support team immediately at [email protected] so that appropriate action can be taken.

Data Retention

kjbd retains your personal data for as long as your account remains active and for a period thereafter as required to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce kjbd's agreements. The retention periods applied to different categories of data reflect the nature of the data and the purposes for which it is held.

• Account and identity data is retained for the duration of the active account relationship and for a minimum of five years following account closure, in accordance with anti-money laundering record-keeping obligations.
• KYC verification documents are retained for a minimum of five years from the date of verification or the date of account closure, whichever is later.
• Transaction and financial records are retained for a minimum of five years from the date of the transaction, consistent with financial record-keeping requirements.
• Account activity and gaming history is retained for the duration of the active account and for a period of up to five years following closure, for dispute resolution and responsible gaming purposes.
• Support communications (live chat transcripts, support emails) are retained for up to two years from the date of the interaction.
• Cookie and analytics data is retained in aggregated, anonymised form for up to 24 months, after which it is deleted or further anonymised.

When personal data is no longer required for any of the purposes set out in this Privacy Policy, and no legal retention obligation applies, kjbd will securely delete or anonymise the data in accordance with its internal data deletion procedures. Anonymised data that cannot reasonably be used to identify any individual may be retained indefinitely for aggregated statistical analysis.

Where you request deletion of your personal data under your rights set out in Section 7, kjbd will action your request promptly, subject to any overriding legal retention obligations. kjbd will inform you if any data cannot be deleted immediately due to such obligations and will specify the applicable retention period.

Your Privacy Rights

As a kjbd account holder, you hold a number of rights in relation to the personal data kjbd holds about you. kjbd is committed to respecting and facilitating the exercise of these rights. To exercise any of the rights described below, please contact the kjbd support team at [email protected] with the subject line "Privacy Rights Request". kjbd will respond to your request within a reasonable timeframe, typically within 30 days of receipt.

• Right of access: You have the right to request a copy of the personal data kjbd holds about you, along with information about how it is being used and with whom it has been shared.
• Right of rectification: If any personal data kjbd holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may also update certain account details directly within your account dashboard.
• Right to erasure: Subject to applicable legal retention obligations, you have the right to request that kjbd delete the personal data it holds about you. Note that kjbd may be required to retain certain data (such as transaction records and KYC documents) for the minimum periods described in Section 6, regardless of an erasure request.
• Right to restrict processing: In certain circumstances, you have the right to request that kjbd restrict the processing of your personal data, for example while a rectification request is pending.
• Right to data portability: Where kjbd processes your personal data on the basis of contract performance or consent, you have the right to receive a copy of that data in a commonly used, machine-readable format.
• Right to object: You have the right to object to kjbd's processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of kjbd's legitimate interests, although kjbd may be able to demonstrate overriding grounds that permit continued processing.
• Right to withdraw consent: Where processing is based on your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

Policy Updates & Contact

kjbd reserves the right to update or revise this Privacy Policy at any time. When material changes are made, the "Last Updated" date at the top of this page will be revised, and kjbd will endeavour to notify registered account holders via the email address on file. We encourage you to review this Privacy Policy periodically to stay informed about how kjbd is protecting your data. Continued use of the kjbd platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

This Privacy Policy applies exclusively to the kjbd.net platform and services operated by kjbd. It does not apply to third-party websites, payment providers, or game studios that may be accessible from or linked to the kjbd platform. kjbd is not responsible for the privacy practices of those third parties and encourages you to review their privacy policies independently.

If you have any questions, concerns, or complaints regarding this Privacy Policy or kjbd's data processing practices, please contact the kjbd Data & Privacy team using the details below. All privacy enquiries are handled in English and responses are provided within two business days, Bangladesh Standard Time (BST, UTC+6).

Players who feel their privacy rights have not been adequately addressed by kjbd are encouraged to first contact the support team to seek resolution. kjbd takes all privacy complaints seriously and will investigate each complaint thoroughly before providing a written response.